The R3-Insolvency Service Equity, Diversity and Inclusion Champions Group
Michelle Westmerland

 

What’s your current role and what do you do in it? 

I am Head of Client Success and Support. In a nutshell, I oversee the client success and support function of Turnkey – IPS SQL and IPS Cloud. I am also part of the ESG committee here and a mental health/wellbeing champion amongst other things I do.

How did you get to where you are today?

I started in insolvency at the young age of 17 at Leonard Curtis where I was an office junior, and then became an insolvency cashier. I furthered my 34 year career moving to Baker Tilly, Kroll, Mazars (as National Compliance Manager) and then took a career break. After my break, I went back to insolvency as a cashier at Crawfords, BDO, then National Practice Manager back at Leonard Curtis, to now being here at Turnkey making a difference.

What made you decide to pursue a career in insolvency and restructuring?

I, like many, others fell into insolvency – I did love being an insolvency cashier all those years ago but now I love this role on the periphery of insolvency! 

Why did you become a D&I Champion? 

I want to make a difference – I am a rarity in the fact that I do not believe I have ever been prejudiced against by my gender, parental status, ethnicity etc. I know others have so I want to help ensure that others don’t experience this in the future.

Which aspect of the role is most important to you and why? 

Making a difference, even if it’s a small one. People are what make the world go round and we are all part of the same ever-changing world – I want it to change for the better for all.

What are the best examples of EDI initiatives you have seen in the profession? 

The gender gap review across the profession and the fact that we have this Group!

What EDI initiatives have you benefitted from in your firm? 

Fostering a sense of belonging and community, and providing a platform for employees to voice their needs and contribute to company initiatives.

What’s the one thing you would like to see the profession do differently when it comes to EDI? 

I would like to see consistency across the profession – some firms do some excellent work, and others merely do the bare minimum.