This protocol facilitates the efficient processing and administration of consumer individual voluntary arrangements (protocol IVAs), recognising the need to balance the rights of an individual to obtain appropriate debt relief alongside the rights of creditors to seek repayment of what is owed to them.

Guidance - Individual voluntary arrangement (IVA) protocol

The protocol has the following parts:

1. General principles
2. Guiding concepts
3. Vulnerable consumers
4. Transparency by all parties to the protocol IVA
5. Financial statement
6. Home ownership
7. Creditors’ obligations
8. Completion of the protocol IVA

For more information can be found here.

Annexes:

• Annex 1 - IVA Protocol 2025 - Standard terms and conditions
• Annex 2 - IVA Protocol 2025 - Regulatory framework
• Annex 3 - IVA Protocol 2025 - Template letter to consumers (Available to download here)
• Annex 4 - [Withdrawn
• Annex 5 - IVA Protocol 2025 - Standard report sheets (Available to download here)
• Annex 6 - IVA Protocol 2025 - IVA distributions (Available to download here)
• Annex 7 - IVA Protocol 2025 - Estimated outcome proforma (Available to download here)
• Annex 8 - IVA Protocol 2025 – IVA Standing Committee Terms of reference (Available to download here)