Insolvency Service

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The Insolvency Service is a Government agency that helps to deliver economic confidence by supporting those in financial distress, tackling financial wrongdoing and maximising returns to creditors.

Information and materials released by the Insolvency Service below.

A temporary RPS policy for processing the claims of irregular hours and part-year workers (22 March 2024)
On 1 January 2024, the government introduced changes to the Working Time Regulations by introducing The Employment Rights (Amendment, Revocation and Transitional Provision) Regulations 2023. In particular, relating to the right to statutory paid holiday or annual leave for irregular hours workers and part-year workers for leave years beginning on or after 1 April 2024.
A new Case Management System for the Insolvency (8 February 2024)
The Future Case Management Capability Project will deliver Phase One of the new system - named ‘INSSight’- later this year. Phase One covers our Official Receiver Services, Estate Accounts and Scanning including banking, and Customer Service teams.
The Official Receiver’s criteria for handing over cases to Insolvency Practitioners (27 December 2023)
The principle behind guidance to Official Receivers (the OR) on handing of cases to Insolvency Practitioners remains that the OR is appointed as liquidator/trustee as a result of bankruptcy or winding up orders made by the court, and will remain as liquidator/trustee unless...
The Insolvency Service - Forward Thinking Conference 2022 (18 November 2022)
Enabling greater use of section 216 of the Insolvency Act 1986, ‘Restriction on re-use of company names’ - This technical paper presents the difficulties in the implementation of the re-use of company name/phoenix provisions (sections 216 & 217 of the Insolvency Act 1986) and provides a solution.
Updates to Form RP14A (19 April 2022)
The Redundancy Payments Service are introducing an expanded RP14A for use from 19 April 2022.
First Review of the Insolvency (England and Wales) Rules 2016 (5 April 2022)
The Review has concluded that “the Rules as a whole are operating correctly and achieve the goals that were set for them”. It has further concluded that “the insolvency regime, taken as a whole, remains fit for purpose”.
Further guidance for Insolvency Practitioners on Part A1 moratorium monitor appointments (August 2021)
The guidance from the Insolvency Service seeks to address questions raised by the profession and to give assurance to IPs considering consenting to an appointment as monitor.
Guidance for Official Receivers
The Insolvency Service has launched new guidance for Official Receivers and has made it available for the wider insolvency profession. The new guidance includes relevant legislation and processes for Official Receivers when acting as Liquidator or Trustee.
Changed firm or practice? How to update your details on the Insolvency Practitioner Directory. (January 2021)
The Insolvency Practitioner Directory is a service to find Insolvency Practitioners in a particular area, their contact details and those of their associated Authorising Body. The directory contains information on Insolvency Practitioners who have agreed to include their details.
Official Receiver Services Special Manager Panel
The Insolvency Service’s Official Receiver Services launch Special Manager Panel to support them on complex casework.
Contacting by numbers have changed
From 1 September 2020 our phone numbers are changing. Our new phone numbers have the prefix 0300 or 0303. Previous phone numbers have been deactivated and you will not be able to reach us on them.
Insolvency Filings - Upload a document to Companies House
"Companies House is now pleased to confirm that users will be able to upload certain statutory insolvency documents using the ‘Upload a document to Companies House’ service from Friday 24 July 2020."
Dear Insolvency Practitioner (Dear IP)
Insolvency Practitioner appointments made from the local office rotas
The Insolvency Service
The Insolvency Service are an executive agency of the Department for Business, Energy and Industrial Strategy with headquarters in London. They have around 1,700 staff operating from 22 locations across Great Britain.
Guidance - Succession planning (April 2014)
Insolvency guidance paper - succession planning
Ben LuxfordBen Luxford
Head of Technical
020 7566 4218
Moira FitzpatrickMoira Fitzpatrick
Technical Manager
020 7566 4210

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